Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you create an account, including:

• Email address
• Name (if provided)
• Password (stored in encrypted form — we never store plaintext passwords)
• Payment information (processed by our third-party payment processor — we do not store full credit card numbers)
• User preferences including default analysis mode, watchlist assets, and notification settings
• Any content you submit through the Ask Bullseye feature

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Log data including IP address, browser type, operating system, pages visited, and time spent
• Device information including device type, operating system version, and unique device identifiers
• Usage data including tickers analyzed, features used, analysis history, and interaction patterns
• Cookie and similar tracking technology data as described in Section 6

1.3 Information From Third Parties

We use the following third-party services that may collect information:

• Alpha Vantage — market data provider. Your ticker queries are transmitted to Alpha Vantage to retrieve market data. See Alpha Vantage's privacy policy at alphavantage.co.
• Anthropic — AI provider powering the Ask Bullseye feature. Conversations with Ask Bullseye are processed by Anthropic's Claude API. See Anthropic's privacy policy at anthropic.com/privacy.
• Stripe — payment processor. Payment transactions are handled by our payment processor. We do not store your full payment card details.
• NewsAPI / Alpha Vantage News — news sentiment data provider.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your subscription and manage your account
• Deliver analysis results based on tickers you submit
• Personalize your experience based on your preferences and usage history
• Send you service-related communications including account confirmations, subscription receipts, and security alerts
• Send you marketing communications if you have opted in (you may opt out at any time)
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues, fraud, and abuse
• Comply with legal obligations
• Enforce our Terms of Service

We do not sell your personal information to third parties. We do not use your personal information to train AI models without your explicit consent.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service, including payment processors, cloud hosting providers, analytics services, and API data providers. These providers are contractually obligated to protect your information and may only use it to provide services to us.

3.2 Business Transfers

If Bullseye AI LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information where we believe disclosure is necessary to protect the rights, property, or safety of Bullseye AI LLC, our users, or others.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account information: retained until you delete your account plus 30 days
• Analysis history: retained for 12 months by default, or until you delete it
• Payment records: retained for 7 years as required by applicable tax law
• Ask Bullseye conversation history: retained for 90 days then automatically deleted

You may request deletion of your account and associated data at any time by emailing [email protected]. We will process deletion requests within 30 days.

5. Data Security

We implement industry-standard security measures to protect your information including:

• Encryption of data in transit using TLS/SSL
• Encryption of passwords using bcrypt or equivalent
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns to improve the Service
• Prevent fraud and abuse

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Service may not function properly.

We do not use third-party advertising cookies or sell data to advertising networks.

7. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will delete such information promptly.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request correction of inaccurate personal information
• Deletion: You may request deletion of your personal information subject to certain legal exceptions
• Portability: You may request your data in a machine-readable format
• Opt-out of marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email or by emailing [email protected]
• Account deletion: You may delete your account at any time through the Settings page

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes we will provide additional notice via email or a prominent in-app notification. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: